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손행미 ( Son Haeng-Mi ) - University of Ulsan Department of Nursing
양혜련 ( Yang Hye-Ryun ) - Gyeongnam Center for Infectious Disease Control and Prevention
박보현 ( Park Bo-Hyun ) - Changwon National University Department of Nursing
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Abstract
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Purpose: The purpose of this study was to examine the experiences of public officials working for the Coronavirus Disease-19 (COVID-19) response in community health centers in South Korea.
Methods: A qualitative thematic analysis was conducted using data collected from three focus groups and two individual interviews.
Results: The participants performed quarantine tasks in a poor working environment with several problems, such as significant workload, lack of manpower, and inappropriate compensation system. Participants experienced obstacles in performing quarantine works, which had the lack of the detailed quarantine guidelines, work support and cooperation system. Participants suffered from civil complaints. Participants endured sacrifices in their personal lives while partaking in COVID-19 response work without holidays, and subsequently experienced health problems. And also participants said that it was necessary to secure expertise and effective communication for infectious disease management.
Conclusion: The study results suggest that policies are required that are aimed to improve the working environment and the recruitment of experts in infectious diseases. In addition, the job stress related to the COVID-19 response by public officials in community health centers must be evaluated, and the relation of their job stress to physical and mental problems, as well as psychosocial stress, must be examined.
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KeyWords
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감염, 바이러스, 코로나19, 공중보건인력, 질적연구
COVID-19, Pandemics, Community health workers, Qualitative research
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원문 및 링크아웃 정보
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등재저널 정보
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